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OpenFrame v1.5.81 - Remote Access Locks, new Fae & Mingo and Generate with AI

Version: 1.5.81

AI AGENTSAI INTEGRATION+8

MAJOR

Release Type

STABLE

Release Status

October 20, 2026

Release Date

Ilona Kozak

Ilona Kozak

Product Manager

This release brings MSPs full oversight of remote sessions with recording locks, and key-moment events on the player, protecting critical recordings from retention deletion. Fae and Mingo both get a complete visual and interaction overhaul, with Fae adding in-app theme selection, while locale-aware date/time formatting, a default RCA setting for customers, and new Generate with AI buttons streamline daily workflows.

Features Added
1

  • Live session locks and key moments on recordings

    See live remote sessions in progress, and protect recordings from retention with per-recording locks and timeline events.

Bugs Fixed
6

  • M365 directory connection stuck pending on admin roles

    Fixed an issue where the Microsoft 365 directory connection couldn't be saved while the admin roles permission scope stayed stuck at PENDING.

  • Fleet wrongly flagged Firefox 157.0 for fixed CVEs

    Corrected Fleet's version comparison logic so trailing-zero versions like 157.0 are no longer ranked below 157.0.0, fixing false vulnerability flags.

  • Missing status cards for client-created tickets

    Client chat now correctly shows styled Ticket Resolved / Ticket Reopened cards for tickets created via the Fae header.

  • Mingo chat showed delayed burst of stale messages

    Fixed a timing issue causing old assistant messages to reappear at once with an incorrect, stale timestamp in long-running chats.

  • Platform selector overflow on New Device page

    Fixed the Windows/macOS platform selector spilling past its border at narrow desktop widths on the New Device page.

  • Floating button overlapped by MacBook notch

    The macOS client's floating button is now anchored below the notch instead of being obscured by it.

Improvements
16

  • Fae UI refresh with in-app theme customization

    Fae's client-facing chat surface was rebuilt on the design system with refined visuals and interactions, and end-users can now switch themes directly in-app.

  • Mingo UI refresh: visual polish and branding

    Mingo received the same design-system overhaul as Fae, bringing consistent spacing, type and states for a more polished technician experience.

  • Tenant management: new scope request notifications

    Tenants now see an in-product banner when OpenFrame expands M365/Google Workspace scopes, prompting them to reconsent so new scopes take effect.

  • Locale-aware date and time formatting

    Dates and times across the console now automatically follow the user's browser locale, including DD/MM/YYYY for Australian users, with no manual setup.

  • Customer default RCA setting

    Added a default root-cause-analysis setting at the customer level for more consistent incident handling.

  • Generate with AI buttons across entity creation

    Added a Mingo-powered "Generate with AI" icon to creation flows for Scripts, Script Schedules, Policies, Tickets and KB Articles.

  • Knowledge base articles surfaced on customers and devices

    Customers and devices now show all KB articles assigned to them in one place instead of requiring a separate lookup.

  • Compact multi-value rows in tenant Integration card

    Domains and scopes lists in the tenant Integration card now stay one line high instead of stretching the card for many values.

  • Agent placeholders reflect pending install status

    Expected agent slots now always render, showing a PENDING state while installing instead of appearing offline or empty.

  • Identifier-first login for custom SSO tenants

    Login now asks for an email first and shows the correct sign-in method, avoiding rejected generic SSO button clicks.

  • Mingo bulk incident management

    Mingo can now find, review and update multiple incidents in a single request instead of handling them one at a time.

  • Mingo batch hostname search

    Mingo's device search tool now supports exact hostname batch lookups instead of requiring one call per hostname.

  • Mingo device log queries

    Mingo can now query Loki-backed device logs directly to help diagnose device issues without manual log digging.

  • Mingo chat menu: compact memory and reorganized icons

    The Mingo chat ⋯ menu now includes on-demand chat memory compaction alongside Rename, Copy Link and Archive, with updated icons and ordering.

  • Onboarding reset moved into Fae and Mingo

    Onboarding reset options now live directly inside Fae and Mingo instead of the console's global settings, each resetting independently.

  • Fae Settings shows customer name and app version

    The Fae Settings modal now displays the customer organization name and client chat app version under Profile Details.

Ilona Kozak

Ilona Kozak

Product Manager

Hi, I'm Ilona, a Product Manager at Flamingo. I work on OpenFrame, defining product direction, prioritising what we build, and ensuring it delivers real value to the MSPs who depend on it. I focus on detail, process improvement, and close collaboration with engineering and design to deliver reliable, well-considered outcomes.

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